Terms of Service

Ordering

We recommend placing your orders online for the most accurate and quickest fulfillment. If you don't see what you're looking for, we are happy to try to source products we don't stock. For special product orders, large volume inquires or any question you may have, please contact us.

Payment

We offer convenient and secure payment options integrated with our shopping cart. You can shop with confidence.

Pricing & Promotions

We strive to offer very competitive prices. We encourage you to compare our prices and see for yourself. If you find any product where our price is not competitive, please contact us and we will do our best to match or beat it. In addition to our great everyday prices, periodically we offer discounts, promotions and incentives that bring your overall cost down further. Please make sure you are subscribed to our newsletter to receive timely information on our sales and promotions. Prices are subject to change without notice.

Shipping & Delivery

Shipping charges are calculated based on each individual order and destination. Order of $50+ qualify for FREE SHIPPING to any address in the United States.

Returns & Replacements

Claims must be reported within 10 days. No credits or allowances will be issued on merchandise held over 30 days. All returns must have prior approval and a Return Authorization Number. Returned merchandise must be in its original condition and resalable. Custom, import or special orders are not returnable. Please package your return safely and write the Return Authorization Number outside the box. Unauthorized refusal of a shipment is subject to a 15% re-stocking fee and the shipping cost both ways.

Website Errors

We work hard to ensure that the information on our website is accurate and up to date. When a mistake is discovered, we make it a priority to correct it as soon as possible. Still, due to the sheer volume and variety of products we work with, mistakes may and do happen ocassionally. If a product details, image or price seem contradictory or too good to be true, there may be an error. Please check with us before placing your order. We reserve the right to cancel orders with typographical errors.

Product Usage & Depictions

Our products are intended for ornametal use in jewelry, crafts and accessories. Unless otherwise indicated, they are not suitable for children, exposure to water, friction, impact, chemicals, sweat, salt or perfume. Products with superficial platings, coatings or finishes may change color, peel or fade with normal wear and tear. To determine if our product is suitable for your purpose, please test it thoroughly. We make no guarantee of suitability or fitness. Color, shade, finish and size may vary slightly from the website picture and description, and from previous lots of the same product. These variations are not considered defects. We are not responsible for any loss, liability or claims arising out of the use of our products. In any event, our liability may not exceed the purchase price of the product.

Privacy & Security

We take your privacy very seriously. We only collect the information necessary to service your account. Our checkout uses the latest and safest industry standard for security and PCI compliance.